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Premier Business Centers Blog

Maintaining a Startup Mentality

June 23, 2014 | By: RLesonsky

Now that you’re no longer a “startup,” clients might consider you delusional if you suddenly decided to throw a trendy “startup party” for your business. However, wouldn’t it be nice to get back that rush of excitement and anticipation you had as a startup entrepreneur? Of course, you don’t want to go back and repeat the same mistakes you made when you started out, but there are some elements of a startup personality you do want to maintain as your business grows:Jump Back InIf you’ve stepped a... Read More

10 Best LinkedIn Practices

June 23, 2014 | By: RLesonsky

How’s your client engagement on LinkedIn? Hopefully, this question didn’t remind you that your business doesn't even have a LinkedIn presence. According to a report by Social Media Examiner, LinkedIn was chosen as the second most important social media platform for businesses after Facebook. If you’ve ignored your LinkedIn company page for a while, it’s time to check in and make sure it’s doing its job of gathering more contacts and clients for your business.Here are some tips to get maximum ex... Read More

What's Your Customer Focus?

June 18, 2014 | By: RLesonsky

Even longstanding, successful companies like McDonald’s can lose customer focus from time to time. Customer focus is not just engaging with clients and it’s not only giving customers a great experience. Customer focus is the art of attending to your customer’s needs. With one study showing 92 percent of companies reported a decline in customer satisfaction, customer needs are obviously not being met.Here are some of the needs your clients and customers may be looking to your business to fulfill... Read More

7 Customer Service Trends You Need to Know About

June 05, 2014 | By: RLesonsky

Let’s be honest: It doesn’t matter what your marketing strategy is if your customer service is lacking. And customer service doesn’t just apply to the retail industry. Every time you pick up the phone, answer an email (or fail to do these things), you’re showing your customers and clients how you really feel about their businesses. According to Walker’s Customers 2020 Report, by 2020, customer experience will overtake price and product as the key brand differentiator, so it’s time to up your ga... Read More

What Can I Outsource for My Small Business?

May 29, 2014 | By: RLesonsky

Launching a business is not easy and startup entrepreneurs can use all the help they can get. However, the reality is most startups don’t may have the resources to hire full-time workers. Luckily, there are a variety of small business challenges you can overcome by outsourcing tasks, enabling you to concentrate on the critical jobs of strategizing, selling and marketing.Here are some job functions you can easily outsource—and where to find the help:1. Tech IssuesYou usually only need a tech exp... Read More

6 Steps to Making Office Networking Work

May 28, 2014 | By: RLesonsky

When you work in a shared office space, you have a natural advantage that you should use to its fullest: You’re surrounded by other professionals and business owners who could become valuable business contacts—or even partners or clients. How can you maximize the opportunities of working in a shared office environment without being too pushy? Try these tips.1. Start SlowGet to know others in your shared office space. Start with those who are regularly there during your same business hours. Be f... Read More

5 Ideas for Writing Blog Posts Fast

May 26, 2014 | By: RLesonsky

If you have a business blog or contribute blog posts to other blogs, you know how time-consuming “feeding the content beast” can be. Some days, you just don’t have time to write a blog post, or you aren’t feeling inspired—but you can’t let the other blogger down or leave your own blog blank for the day. What do you do?Here are five ideas for writing quick blog posts when you don’t have a lot of time or inspiration.1. Jumpstart Your Brainby using a tool like Hubspot’s Blog Topic Generator. Put i... Read More

Build Client relationships with Post-Sale Follow-ups

May 23, 2014 | By: RLesonsky

Consumer spending was up in March—but down a bit in April, according to a recent Commerce Department survey. If your business profited from the spending enthusiasm after the harsh winter, are you following up with clients to cement the relationship? Whether you use a sophisticated CRM program to manage your sales leads and follow-ups or keep a journal of your best clients, here are six ways to build your client relationships:1. Ask For a ReviewIt doesn’t have to be a formal review. You can send... Read More

Increase Productivity By Being Healthy

May 19, 2014 | By: RLesonsky

As a small business owner it’s easy to lose yourself in your business and ignore everything else. The truth is though, at some point it all catches up with you and you start feeling worn out and run down. A few months ago we covered how exercising regularly can make you and your staff more productive. But there’s more to getting healthy than just exercise. In fact, diet is key to good health, and good health leads to good performance.Here’s how to do it—the right way:Eat RightBusy entrepreneurs... Read More

Tools To Improve Your Customer Service

May 16, 2014 | By: RLesonsky

You don’t need a huge team of employees to provide great customer service these days. In fact, you don’t need any employees at all. These four online tools simplify service even when there’s only one of you.For an interior designer, consultant, accountant or other small business owner who visits clients at their location, allowing customers to schedule appointments online saves time and hassles. Eliminate phone tag or email back-and-forth with clients by using one of these services, which also ... Read More

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